๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

A Performance Assessment of the US Baldrige Quality Award Winners

โœ Scribed by Wisner, Joel D.; Eakins, Stan G.


Book ID
121248651
Publisher
Emerald Group Publishing Limited
Year
1994
Tongue
English
Weight
68 KB
Volume
11
Category
Article
ISSN
0265-671X

No coin nor oath required. For personal study only.


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Tens of thousands of firms have used the Malcolm Baldrige National Quality Award MBNQA criteria to improve the quality of their products and processes. Because the MBNQA data are confidential, there has been no published assessment of the validity and reliability of these criteria for evaluating the