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A Meta-Analysis of Relationships Linking Service Failure Attributions to Customer Outcomes

✍ Scribed by Van Vaerenbergh, Y.; Orsingher, C.; Vermeir, I.; Lariviere, B.


Book ID
124082098
Publisher
SAGE Publications
Year
2014
Tongue
English
Weight
343 KB
Volume
17
Category
Article
ISSN
1094-6705

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