✦ LIBER ✦

A comprehensive model of customer direct and indirect revenge: understanding the effects of perceived greed and customer power

✍ Scribed by Yany Grégoire; Daniel Laufer; Thomas M. Tripp

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Assessing the Effects of Perceived Value

✍ Won-Moo Hur; Yeonshin Kim; Kyungdo Park 📂 Article 📅 2012 🏛 John Wiley and Sons 🌐 English ⚖ 149 KB

Towards a comprehensive model of entry t

✍ Pedro M. García-Villaverde; María J. Ruiz-Ortega; Gloria Parra-Requena 📂 Article 📅 2012 🏛 Elsevier Science 🌐 English ⚖ 635 KB

Modeling customer perceptions of complai

✍ James G Maxham III; Richard G Netemeyer 📂 Article 📅 2002 🏛 Elsevier Science 🌐 English ⚖ 147 KB

Including the effects of prior and recen

✍ Subom Rhee; Shelby McIntyre 📂 Article 📅 2008 🏛 Sage Publications 🌐 English ⚖ 259 KB

Explaining non-linear customer density e

✍ Sebastian Uhrich 📂 Article 📅 2011 🏛 Elsevier Science 🌐 English ⚖ 601 KB

A steady-state, population-based model t

✍ Sandra E. Talbird; Afisi S. Ismaila; Thomas N. Taylor 📂 Article 📅 2010 🏛 Elsevier Science 🌐 English ⚖ 590 KB