𝔖 Bobbio Scriptorium
✦   LIBER   ✦

‘You gotta lie to it’: software applications and the management of technological change in a call centre

✍ Scribed by Bob Russell

Book ID
111046462
Publisher
John Wiley and Sons
Year
2007
Tongue
English
Weight
112 KB
Volume
22
Category
Article
ISSN
0268-1072

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