In today's telecommunications services industry, rapidly changing technologies and a decline in growth are creating intense competition where the customers' quest for value is of paramount importance. Offering telecom service providers a survival strategy based on customer-centered marketing, this f
World-Class Telecommunications Service Development (Artech House Telecommunications Library)
โ Scribed by Ellen Ward
- Year
- 1998
- Tongue
- English
- Leaves
- 286
- Category
- Library
No coin nor oath required. For personal study only.
โฆ Synopsis
Taking an inside look at the underlying processes behind telecommunications service development, this text shows the reader how to build a successful service within an organization, and better organize and manage the service delivery effort. Written by a seasoned telecommunications expert with 20 years of professional experience, this text identifies and describes the two critical phases of telecommunications product development - the product and service delivery levels - and shows how they work together to form a communications service.
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