Workplace Trauma: Concepts, Assessment and Interventions

✍ Scribed by Noreen Tehrani

• Year: 2004
• Tongue: English
• Leaves: 296
• Edition: 1
• Category: Library

✦ Synopsis

How can organisations defend their employees against psychological trauma? Post-traumatic stress is a topical subject of increasing importance. Yet much of the writing on this subject so far has concerned stress suffered by people exposed to serious turmoil such as war and ethnic conflict. Workplace Trauma is an extremely welcome presentation of the subject of stress in the workplace. This book explores the ways that traumatic events impact the psychological well being of organisations and their employees. The effects of disasters, accidents, crime, injury and death are examined alongside examples of organisational trauma care programmes and reviews of the current thinking regarding post trauma interventions. The insights generated are illustrated with case studies from the author's extensive experience of counselling victims of trauma at work. The theory, research and practical advice contained in this volume will prove a valuable resource for organisations and practitioners seeking guidance on reducing the impact of psychological trauma.

✦ Table of Contents

Book Cover......Page 1
Title......Page 4
Copyright......Page 5
Contents......Page 6
Acknowledgements......Page 15
Preface......Page 16
1 Post traumatic stress the history of a concept......Page 24
2 The psychobiology of traumatic stress......Page 33
3 An employee’s response to trauma......Page 43
4 Traumatic stress in the workplace......Page 59
6 The management of crises and disasters and their relationship to business continuity......Page 86
7 Post trauma interventions crisis management diffusing debriefing and trauma counselling......Page 98
8 Introducing trauma care into an organisation......Page 118
9 Choosing and managing an external provider of post trauma support......Page 136
10 Assessing psychological trauma......Page 152
11 Developing a trauma scale for organisations......Page 161
12 Difficulties of evaluating post trauma interventions in organisations......Page 171
13 The Post Office identifying the causes of acute post traumatic stress......Page 188
14 Workplace bullying a source of chronic posttraumatic stress......Page 205
15 The Paddington rail crash how to deal with a crisis......Page 216
16 The Manchester bomb trauma counselling and long term support......Page 226
17 Conclusions and future directions......Page 244
Appendix A Post incident questionnaire CASHCO......Page 251
Appendix B Bullying survey......Page 255
References......Page 259
Index......Page 280