Wiley, 2015. โ 194 p. โ ISBN: 9780730319450
Working your way through a conflict in the office can presentunexpected challenges, but there's no need to feel unpreparedโ Workplace Conflict Resolution Essentials For Dummieshas you covered! In the book, you'll find practical, expertguidance on various approaches to negotiating and mediating asuccessful resolution for you and your team. You'll get coverage ofnegotiation techniques, mediation methods and solutions formanagers and employees dealing with workplace conflict, and tons oftips on building and maintaining successful teams to work throughexisting conflicts and help avoid future disturbances.
Encouraging colleagues to work together toward a common goal isan essential skill that all successful business professionals mustpossess. Rather than resorting to arguments, surrendering, runningaway or filing a complaint, this resource shows you how to addressuncomfortable conflict in the workplace head-on, giving you thetools and advice you need to restore peace, prevent conflicts fromever starting in the first place, and maintain better productivitywhile boosting morale.