Workflow management: models, methods, and systems

✍ Scribed by Wil van der Aalst, Kees Max van Hee

• Publisher: MIT Press
• Year: 2002
• Tongue: English
• Leaves: 385
• Series: Cooperative information systems
• Edition: 1st
• Category: Library

✦ Synopsis

This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization's resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary.

✦ Table of Contents

Contents......Page 6
Series Foreword......Page 8
Acknowledgments......Page 12
Introduction......Page 14
1 Organizing Workflows......Page 18
2 Modeling Workflows......Page 48
3 Management of Workflows......Page 92
4 Analyzing Workflows......Page 116
5 Functions and Architecture of Workflow Systems......Page 162
6 Roadmap for Workflow System Development......Page 228
7 Sagitta 2000 Case Study......Page 260
Appendix A: Workflow Theory......Page 284
Appendix B: Workflow Modeling Using UML......Page 310
Solutions to Exercises......Page 322
A......Page 362
B......Page 363
C......Page 364
H......Page 365
O......Page 366
P......Page 367
R......Page 368
S......Page 370
T......Page 371
U......Page 372
W......Page 373
Bibliography......Page 376
C......Page 382
O......Page 383
T......Page 384
W......Page 385