Content: Introducing Best Practices - What Is a Best Practice. Understanding Maintenance and Reliability. Examples of Maintenance and Reliability Benchmarks. Basic Test on Maintenance and Reliability Knowledge. Key Terms and Definitions. Summary. References and Suggested Reading. Culture and Leadership - Introduction. Leadership and Organizational Culture. Strategic Framework: Vision, Mission, and Goals. Reliability Culture. Summary. References and Suggested Reading. Understanding Maintenance - Introduction. Maintenance Work Tasks. Other Maintenance Practices. Maintenance Quality and Tasks Optimization. Measuring Maintenance Performance. Summary. References and Suggested Reading. Work Management: Planning and Scheduling - Introduction. Work Flow and Roles. Planning Process. Scheduling Process. Turnaround and Shutdowns. Measures of Performance. Summary. References and Suggested Reading. Materials, Parts, and Inventory Management - Introduction. Types of Inventory. Physical Layout and Storage Equipment. Optimizing Tools and Techniques. Performance Measures and Indicators. Summary. References and Suggested Reading. Measuring and Designing for Reliability and Maintainability - Introduction. Defining and Measuring Reliability and Other Terms. Designing and Building for Maintenance and Reliability. Summary. References and Suggested Reading. The Role of Operations - Introduction. The Role of Operations. Total Productive Maintenance (TPM). Workplace Organization: 5 S. Performance Measures: Metrics. Summary. References and Suggested Reading. PM Optimization - Introduction. Understanding Failure. PM Optimizing Tools. Summary. References and Suggested Reading. Managing Performance - Introduction. Identifying Performance Measures. Benchmarking and Benchmarks. Data Collection and Data Quality. Summary. References and Suggested Reading. Workforce Management - Introduction. Employee Life Cycle. Understanding the Generation Gap. People Development. Workforce Management. Summary. References and Suggested Reading. M & R Analysis Tools - Introduction. Analysis Tools. Computerized Maintenance Management System. Summary. References and Suggested Reading. Current Trends and Practices - Arc Flash Hazards and Prevention. Communication and Problem Solving Skills. Energy Conservation and Green Initiative. Lean Management and Maintenance. Safety and Reliability. Systems Engineering and Configuration Management. References and Suggested Reading. Answer Key and Explanations. Supplemental Glossary. Index.