When does negative brand publicity hurt?
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Alokparna Basu Monga; Deborah Roedder John
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Article
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2008
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Elsevier Science
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English
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## Abstract Negative publicity can diminish positive consumer perceptions of a brand. We explore the impact of processing style on mitigating the effects of negative publicity. We hypothesize that holistic thinkers are less susceptible to negative publicity information than are analytic thinkers. H