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When Disfluency Signals Competence: The Effect of Processing Difficulty on Perceptions of Service Agents

✍ Scribed by Thompson, Debora V; Ince, Elise Chandon

Book ID
120065606
Publisher
American Marketing Association
Year
2013
Tongue
English
Weight
160 KB
Volume
50
Category
Article
ISSN
0022-2437

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