✦ LIBER ✦

What Makes a Customer Price Responsive?

✍ Scribed by Bernie Neenan; Richard N. Boisvert; Peter A. Cappers

Book ID: 104373828
Publisher: Elsevier Science
Year: 2002
Tongue: English
Weight: 214 KB
Volume: 15
Category: Article
ISSN: 1040-6190
DOI: 10.1016/s1040-6190(02)00278-6

No coin nor oath required. For personal study only.

✦ Synopsis

What Makes a Customer Price Responsive?

Most customers prefer accommodating program features, such as guaranteed payment levels and no penalties for non-compliance to calls for curtailments. A good prospective participant often has previous experience with some form of load management program, but any lack of experience can be overcome through appropriate education.

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