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What knowledge management for mobile workers?

✍ Scribed by Mariano Corso; Andrea Giacobbe; Antonella Martini; Luisa Pellegrini


Publisher
John Wiley and Sons
Year
2006
Tongue
English
Weight
226 KB
Volume
13
Category
Article
ISSN
1092-4604

No coin nor oath required. For personal study only.

✦ Synopsis


Abstract

In today's global economy, many economic activities in and among firms are based on the contribution of workers that are mobile or work most of their time in geographically dispersed locations. In such environments, tools supporting Knowledge Management (KM) are essential, not only because of the advantage for business performance, but also because of their potential benefit in terms of people satisfaction and well being. Building on from the results of a 3‐year field research survey in Italy, this paper explores: (i) the emerging approaches that companies use to manage knowledge in such dispersed environments; and (ii) their relations with Dispersed Workers (DW) Profiles (types and activities). Copyright Β© 2006 John Wiley & Sons, Ltd.


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