Abstract
This paper summarizes the approach and findings of a piece of research sponsored by the Department for International Development (DFID) in the UK and carried out in 1998 and 1999 mainly in Harare and Bulawayo. The primary aim of the work was to contribute to an improvement in facilitating an enabling environment for the private sector in Zimbabwe. It aimed to achieve this objective by developing and testing a participative methodology based on the use of historical profiles, checklists, Venn diagrams, master charts, workshops and other participative methodologies. These processes were introduced and developed with a group of 40 entrepreneurs and managers and several representatives from trade unions, government, and agencies. The design aimed to allow participants to express their own agendas, ideas and approaches instead of reacting to a more rigid approach reflecting the agendas of the research team.
The research team adopted a broad structure based around three main areas affecting firms: the policy, agency and firm environments. The use of semiβstructured interviews and workshops allowed a detailed exploration of these issues and produced a comprehensive list of problems identified and proposed solutions. The importance of the research is in its ability to construct a firm level, rather than government or donor level view of the enabling environment. Copyright Β© 2004 John Wiley & Sons, Ltd.