What a rude e-mail! Examining the differential effects of incivility versus support on mood, energy, engagement, and performance in an online context.

✍ Scribed by Giumetti, Gary W.; Hatfield, Andrea L.; Scisco, Jenna L.; Schroeder, Amber N.; Muth, Eric R.; Kowalski, Robin M.

• Book ID: 120532086
• Publisher: American Psychological Association
• Year: 2013
• Tongue: English
• Weight: 413 KB
• Volume: 18
• Category: Article
• ISSN: 1076-8998
• DOI: 10.1037/a0032851