WAREHOUSE MANAGEMENT SYSTEMS: RESOURCE COMMITMENT, CAPABILITIES, AND ORGANIZATIONAL PERFORMANCE

✍ Scribed by Chad W. Autry; Stanley E. Griffis; Thomas J. Goldsby; L. Michelle Bobbitt

• Publisher: Wiley (John Wiley & Sons)
• Year: 2005
• Tongue: English
• Weight: 113 KB
• Volume: 26
• Category: Article
• ISSN: 0735-3766
• DOI: 10.1002/j.2158-1592.2005.tb00210.x

✦ Synopsis

Note:

The views expressed in this article are those of the authors and do not necessarily reflect the official policy or position of the United States Air Force, the Department of Defense, or the U.S. Government.

Every day, logistics managers sift through mountains of information, looking to answer questions concerning their operations. For example, where should the most frequently ordered parts be located in the warehouse? How should inventory be deployed to optimize sales during a period of forecasted high demand? Or which motor carrier should be selected to provide transportation service to a new and potentially valuable customer? Information that could help managers to find solutions to these questions is often collected and available, but the sheer volume of data can be overwhelming. The ability to link information to immediate action is critical. Without reliable information support for logistics, firms could miss the chance to respond to market opportunities, become vulnerable to competitive threats, or struggle to simply provide good service.

The need for data management to support logistics processes has created demand for specialized information systems, custom-designed for logistics management needs (Copacino 1998;Gold et al. 1998;Knill 1998). Many firms are beginning to better understand the need for logistics information support, and as a result, have begun to invest in technologies that enhance decision-making