𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Voice verification — Authenticating remote users over the telephone

✍ Scribed by Andrew Shaw


Publisher
Elsevier Science
Year
1997
Tongue
English
Weight
423 KB
Volume
1997
Category
Article
ISSN
1353-4858

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✦ Synopsis


The scale of business conducted over the telephone continues to rise. The early adopters were banks, driven by the need to reduce the volumes of business conducted through a costly branch network. Increasingly the switch to the telephone for dealing with the water company, the insurance company, mail-order retailing companies, is being driven by customers who find the phone more convenient than pen and paper.