✦ LIBER ✦
Voice verification — Authenticating remote users over the telephone
✍ Scribed by Andrew Shaw
- Publisher
- Elsevier Science
- Year
- 1997
- Tongue
- English
- Weight
- 423 KB
- Volume
- 1997
- Category
- Article
- ISSN
- 1353-4858
No coin nor oath required. For personal study only.
✦ Synopsis
The scale of business conducted over the telephone continues to rise. The early adopters were banks, driven by the need to reduce the volumes of business conducted through a costly branch network. Increasingly the switch to the telephone for dealing with the water company, the insurance company, mail-order retailing companies, is being driven by customers who find the phone more convenient than pen and paper.