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Virtual team awareness and groupware support: an evaluation of the TeamSCOPE system

✍ Scribed by CHYNG-YANG JANG; CHARLES STEINFIELD; BEN PFAFF

Book ID: 102572105
Publisher: Elsevier Science
Year: 2002
Tongue: English
Weight: 457 KB
Volume: 56
Category: Article
ISSN: 1071-5819
DOI: 10.1006/ijhc.2001.0517

No coin nor oath required. For personal study only.

✦ Synopsis

This paper overviews a Web-based collaborative system called TeamSCOPE that has been designed to support awareness needs of globally distributed teams. Four types of awareness needs of virtual teams are defined and the awareness support features of TeamSCOPE are described. The usage patterns of eight globally distributed engineering design teams are outlined, and evaluation results are provided. Findings illustrate how group process interacts with technology to create design challenges in the support of virtual team awareness needs.

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