๐”– Bobbio Scriptorium
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Virtual team awareness and groupware support: an evaluation of the TeamSCOPE system

โœ Scribed by CHYNG-YANG JANG; CHARLES STEINFIELD; BEN PFAFF


Book ID
102572105
Publisher
Elsevier Science
Year
2002
Tongue
English
Weight
457 KB
Volume
56
Category
Article
ISSN
1071-5819

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โœฆ Synopsis


This paper overviews a Web-based collaborative system called TeamSCOPE that has been designed to support awareness needs of globally distributed teams. Four types of awareness needs of virtual teams are defined and the awareness support features of TeamSCOPE are described. The usage patterns of eight globally distributed engineering design teams are outlined, and evaluation results are provided. Findings illustrate how group process interacts with technology to create design challenges in the support of virtual team awareness needs.


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