This book will complement the author's book on the future of management consultancy. While that book examined the structure and trends in the industry, this book tackles the more micro questions about how consultants understand what clients value and create value for clients. The author is a leading
Value-Based Consulting
β Scribed by Fiona Czerniawska (auth.)
- Publisher
- Palgrave Macmillan UK
- Year
- 2002
- Tongue
- English
- Leaves
- 232
- Category
- Library
No coin nor oath required. For personal study only.
β¦ Table of Contents
Front Matter....Pages i-vii
Introduction: What Clients Want from Consultants and What Consultants Want from Clients....Pages 1-13
Front Matter....Pages 15-15
Intellectual Capital: Articulating Your Portfolio....Pages 17-28
Market Intelligence: Avoiding Junk Mail Consultancy....Pages 29-43
Brand Consistency: Delivering Experience As Well As Services....Pages 44-53
Front Matter....Pages 55-55
Specialisation: Letting Market Forces Prevail....Pages 57-66
Skills Integration: An Unworkable Model?....Pages 67-77
Innovation: Getting More for Less....Pages 78-89
Data, Information and Knowledge: Re-Engineering the Intellectual Value Chain....Pages 90-102
Structured Methodology: The Consulting Prisonerβs Dilemma....Pages 103-113
Networking: Adding Value in a Joined Up World....Pages 114-125
Change Management: Do Consultants Have a Legacy?....Pages 126-134
Front Matter....Pages 135-135
Organisational Design: Delivering Solutions, Not Services....Pages 137-150
Value Chain Integration: Building Constellations....Pages 151-162
Technology: Bridging the Gap from Plan to Practice....Pages 163-176
Knowledge Management....Pages 177-184
Automating Consulting Services: Re-Evaluating Online Consulting....Pages 185-195
Automating Delivery: The Route to Business Transformation....Pages 196-205
Front Matter....Pages 207-207
The Value-Based Consultancy....Pages 209-213
Back Matter....Pages 214-232
β¦ Subjects
Business Strategy/Leadership; Management; Human Resource Management
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