Using the ISO 56002 Innovation Management System: A Practical Guide for Implementation and Building a Culture of Innovation

✍ Scribed by H James Harrington; Sid Benraouane

• Publisher: Productivity Press
• Year: 2021
• Tongue: English
• Leaves: 339
• Category: Library

✦ Synopsis

In 2019, ISO Technical Committee 279 released a new international standard on innovation management system called ISO 56002:2019. The objective of this standard is to provide a framework on how to build an innovation ecosystem that can be sustained over time. Similar to the quality management system that ISO established decades ago, this standard provides instructions related to best practices on how to manage innovation activities, projects, and programs. It does not describe detailed activities within the organization, but rather provides guidance at a general level. It does not prescribe any requirements or specific tools or methods for innovation activities. Essentially, the standard does not provide guidance on how to implement and/or use the standard. The standard basically tells you what to do and document - this powerful book tells you how to do it. The techniques in this book are directed at key tasks across the innovative process, such as maximizing quality, productivity, maintainability, usability, and reliability, while focusing on reducing the product cycle time and costs within the innovative process.

Currently, there are no other comprehensive books available on how to fully implement this standard in companies. This book is crucial for managers, business leaders, entrepreneurs, and consultants looking for help to reap the benefits of an innovation management system. This book takes you step by step through the process of developing an innovation ecosystem. In addition, it provides frameworks, tools, methodologies, cases, and best practices so your organization can experience the full value of the standard.

✦ Table of Contents

Cover
Half Title
Series Page
Title Page
Copyright Page
Dedication
Contents
About the Authors
Key Responsibilities
Previous Experience
Awards and Recognition
Publications and Lectures
Areas of Expertise
Acknowledgments
Authors' Notes
Foreword
The Potential Benefits from Updating Your IMS
IMS Principles
Capacity of the Innovation Management Model to Evolve
Managing Innovations: Critical Launch Factors
Successful Product launches
A Focus on Some Critical Factors in Successful Innovation
Strategies for Establishing an IMS
Systems Approach to Management
Notes
1. Clauses 0, 1, 2, and 3
Clause 0: Introduction
Purpose
Overview
Benefits
Classification of Action
Introduction to the IMS
Clause 1: Scope
Benefits
Classification of Action
Summary
Clause 2: Normative References
Clause 3: Terms and Definitions
Note
2. Clause 4: Context of the Organization
Purpose
Overview
Benefits
Classification of Action
Defining the Organization's Status and Key Issues
The World's Context
The European Context
The North American Context
The Asian Context
Identifying Stakeholder Needs and Expectations
Defining the Requirements and Limitations of Your IMS
Defining the Content of the IMS
Culture Change Management (CCM)
Using the Culture Change Models
Examples of Culture Change Measures
CCM Summary
Collaboration
Summary
Notes
3. Clause 5: Leadership
Purpose
Overview
Benefits
Classification of Actions
Subclause 5.1: Leadership Behavior That Drives Innovation
Accountability and Consistency
Culture
Fear
The Absence of Reward
Disengaged Leadership
Structure, Resources, and Processes
Outcomes
Evaluation and Improvement
Integration of the IMS into the Existing Systems
Awareness
Talent Support
Innovator Support
Line Supervisor Support
Subclause 5.1.2: Value Realization
Customer Insight and Customer Needs/Wants
Risk Tolerance and Risk Appetite
Subclause 5.1.3: Innovation Vision
Subclause 5.1.4: Innovation Strategy
How Do You Create an Innovation Strategy?
Understand the Difference between Innovation Category and Innovation Types
Innovation Categories
Types of Innovation: The Innovation Matrix
Incremental Innovation
Radical Innovation
Disruptive Innovation
Architectural Innovation
Understanding the Context of the Organization
SWOT Analysis
Subclause 5.2.1: Innovation Policy
Communicating the Innovation Policy
Subclause 5.3: Defining Roles and Establishing Responsibilities
Opportunity Center
4. Clause 6: Planning
Purpose
Overview
Benefits
Classification of Action
Introduction
Realization of Value
The Four Major Types of Plans
The Planning Process
Prerequisite Cultural Documentation
Market Focus
Setting Direction
Vision of the Organization
Mission
Values
Strategic Focus
Critical Success Factors - Obstacles to Success
Performance Goals
The Planning Activity
The Two Drivers of Innovation
The Basic Strategic Planning Process
What Makes Organizations Innovative?
Project Management
Ways to Implement an IMS Planning Activity
Develop an As/Is Model of the Present IMS
Types of As/Is Assessments
A Major IMS Design Error
Top Five Positive/Negative Innovation Change Impacts
Subclause 6.1 Addressing Opportunities and Risk (Opportunity Analysis)
Value Proposition Cycle
Risk Analysis
Innovation Planning to Achieve Objectives
Entity Performance Goals
Goals and Objectives Planning
Use of a Project Charter
Subclause 6.3 Organizational Structures
Subclause 6.4 Innovation Portfolios
Organizational Portfolio Development Cycle
Summary
5. Clause 7: Support
Purpose
Overview
Benefits
Classification of Actions
Subclause 7.1: Innovation Resources
Subclause 7.1.2: Managing People
Managing Innovation Teams
Rewards and Recognition
Autonomy
Mastery
Purpose
Subclause 7.1.4: Knowledge Management
Definition of Knowledge Management
Capture Knowledge
Facilitate Access to Knowledge
Finance
Agile Funding Process: A Lean Budgeting Approach
Innovation Is Not About the Next Big Thing
Infrastructure
What is an Innovation Lab? A Conceptual Framework
Setting Up a Corporate Innovation Lab
Competency
Innovation and Change Management (ICM)
Awareness and Communication
Subclause 7.5: Documented Information
Subclause 7.6: Tools and Methods
Subclause 7.7: Strategic Intelligence Management
ISO/DIS 56006 Model: Identify the Strategic Intelligence Needs
Framing
Gathering and Analyzing
Interpretation
Recommendations
The PESTEL Model
Subclause 7.8: Intellectual Property Management
Types of Intellectual Property Protection
Intellectual Property Management Framework
Developing an IP Framework
Summary
6. Clause 8: Operations
Purpose
Overview
Benefits
Classification of Actions
Clause 8.1: General Framework to Operational Control
Organization Agility
Structure: Create a Cross-Functional and Self-Directed Team to Manage Innovation
Governance: Review Your Decision-Making Process
Process: Standardize Your Key Processes
Collaboration and Partnership
Decide Whether to Enter into an Innovation Collaboration Initiative
Select and Identify the Right Partner
Align the Perception of Value
Clause 8.2: Innovation Initiatives
Review the Scope of the Innovation Initiative
Establish Innovation Metrics and Risk Trigger
Decide About Structure
People and Competencies
Roles and Responsibilities
Collaboration
IP and Continuous Learning
Clause 8.3 Innovation Process
Phase I. Opportunity Identification
Scope of IMS
Phase II. Concept Creation
Tollgate 1 - Opportunity Analysis
The Idea Evaluation Process
Prepare the Value Proposition
Tollgate 2 - Value Proposition Approval
Phase III. Concept Validation
Tollgate 3 - Business Case Analysis
Phase IV. Solution Development
Phase V. Solution Deployment
The IMS Cycle
Summary
7. Clause 9: Performance Evaluation
Purpose
Overview
Benefits
Classification of Actions
Subclause 9.1.1.1 Monitoring, Measurement, Analysis, and Evaluation
Planning the Evaluation
The Scope of the Evaluation: What Do You Evaluate?
Tools and Methods: How to Evaluate?
Who and When to Conduct an Evaluation?
Subclause 9.1.2 Conducting the Analysis and the Evaluation
What to Measure
Internal Audit
The Audit Program
Management Review
Management Review Input (What data to use to conduct the review)
Management Review Output
8. Clause 10: Improvement
Purpose
Overview
Benefits
Classification of Actions
Subclause 10.1
Corrective Actions and Preventive Actions
Corrective Actions
Preventive Actions
Continual Improvement
Bibliography
Appendix A. Glossary
Innovation Definitions
Appendix B. Most Used Tools
List of the Most Used and/or Most Effective
Innovative Tools and Methodologies in Alphabetical Order
Appendix C. H. J. Harrington's Value Statements
The Man I Want To Be!
Appendix D. ISO 56000:2020 Standards
ISO 56000:2020 Standards
Index