Using the Balanced Scorecard and the European Foundation for Quality Management Excellence model as a combined roadmap for diagnosing and attaining excellence

✍ Scribed by Andjelkovic Pesic, Marija; Dahlgaard, Jens J.

• Book ID: 120516692
• Publisher: Taylor and Francis Group
• Year: 2013
• Tongue: English
• Weight: 282 KB
• Volume: 24
• Category: Article
• ISSN: 1478-3363
• DOI: 10.1080/14783363.2013.791109