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Using technology to facilitate informed consent, manage expectations and improve communication

✍ Scribed by Jordan Dolin; Victoria Sterling

Publisher
Wiley (John Wiley & Sons)
Year
2005
Tongue
English
Weight
161 KB
Volume
25
Category
Article
ISSN
1074-4797

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✦ Synopsis

Rising malpractice rates and damages to finances and reputations caused by litigation are leading risk managers to seek new solutions to reduce the frequency and severity of malpractice. Any effort to meet the challenges of malpractice must consider three areas: the informed consent process, expectation management and physician communication. Technology is emerging as an important tool that can help risk managers better address these critical areas. This article explores the realities of malpractice today - specifically the factors behind the majority of cases and discusses how new tools can help risk managers.

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