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Using process mining to identify coordination patterns in IT service management

✍ Scribed by Theresa M. Edgington; T.S. Raghu; Ajay S. Vinze

Book ID: 113570847
Publisher: Elsevier Science
Year: 2010
Tongue: English
Weight: 926 KB
Volume: 49
Category: Article
ISSN: 0167-9236
DOI: 10.1016/j.dss.2010.02.003

No coin nor oath required. For personal study only.

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