Using Cpk index with fuzzy numbers to evaluate service quality

✍ Scribed by Hong Tau Lee; Sheu Hua Chen

Book ID: 108572798
Publisher: John Wiley and Sons
Year: 2002
Tongue: English
Weight: 108 KB
Volume: 9
Category: Article
ISSN: 0969-6016
DOI: 10.1111/1475-3995.00384

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