𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Using conversational agents to support the adoption of knowledge sharing practices

✍ Scribed by Claudia Roda; Albert Angehrn; Thierry Nabeth; Liana Razmerita

Book ID
104359304
Publisher
Elsevier Science
Year
2003
Tongue
English
Weight
586 KB
Volume
15
Category
Article
ISSN
0953-5438

No coin nor oath required. For personal study only.

✦ Synopsis

In this paper, we present an agent-based system designed to support the adoption of knowledge sharing practices within communities. The system is based on a conceptual framework that, by modelling the adoption of knowledge management practices as a change process, identifies the pedagogical strategies best suited to support users through the various stages of the adoption process. Learning knowledge management practices is seen as a continuous process, taking place at individual and social level that includes the acquisition of information, as well as the contextual use of the information acquired.

The resulting community-based system provides each member of the community with an artificial personal change-management agent capable of guiding users in the acquisition and adoption of new knowledge sharing practices by activating personalised and contextualised intervention.

πŸ“œ SIMILAR VOLUMES

On the use of shared task models in know
On the use of shared task models in knowledge acquistion, strategic user interaction and clarification agents
✍ FRANCES M.T. BRAZIER; CATHOLIJN M. JONKER; JAN TREUR; NIEK J.E. WIJNGAARDS πŸ“‚ Article πŸ“… 2000 πŸ› Elsevier Science 🌐 English βš– 368 KB

In this paper, three di!erent roles of a shared task model as an intermediate representation of a task are presented and illustrated by applications developed in cooperation with industry. First the role of a shared task model in knowledge acquisition is discussed. In one of the two applications, de