Best-answer selection criteria in a soci
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Soojung Kim; Jung Sun Oh; Sanghee Oh
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Article
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2008
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Wiley (John Wiley & Sons)
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English
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## Abstract As an attempt to better understand how people seek, share, and evaluate information in a social Q&A environment, this study identifies the selection criteria people employ when they select best answers in Yahoo! Answers in the context of relevance research. Using content analysis, we an