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User analysis in HCI — the historical lessons from individual differences research

✍ Scribed by Andrew Dillon; Charles Watson


Publisher
Elsevier Science
Year
1996
Tongue
English
Weight
262 KB
Volume
45
Category
Article
ISSN
1071-5819

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✦ Synopsis


User analysis is a crucial aspect of user-centered systems design , yet Human -Computer Interaction (HCI) has yet to formulate reliable and valid characterizations of users beyond gross distinctions based on task and experience . Individual dif ferences research from mainstream psychology has identified a stable set of characteristics that would appear to of fer potential application in the HCI arena . Furthermore , in its evolution over the last 100 years , research on individual dif ferences has faced many of the problems of theoretical status and applicability that are common to HCI . In the present paper , the relationship between work in cognitive and dif ferential psychology and current analyses of users in HCI is examined . It is concluded that HCI could gain significant predictive power if individual dif ferences research was related to the analysis of users in contemporary systems design .