Use of the MMPI to predict effective hotline workers

✍ Scribed by David R. Evans

• Publisher: John Wiley and Sons
• Year: 1977
• Tongue: English
• Weight: 207 KB
• Volume: 33
• Category: Article
• ISSN: 0021-9762
• DOI: 10.1002/1097-4679(197710)33:4<1113::aid-jclp2270330443>3.0.co;2-s

✦ Synopsis

present study investigated the use of the MMPI to discriminate between two groups of hotline volunteers: those who after training would become effective interviewers and those who would not. Effective interviewers were defined as those who emitted 40% or more good responses when they were responding to a crisis call. The criterion measure employed was the Therapist Error Checklist. When a specification equation based on standard MMPI scales wa.9 used, 91% of effective interviewers and 90% of ineffective interviewers were identified correctly.