Usability beyond the interface: Designing a portal for text analysis

✍ Scribed by Joan Cherry; Wendy Duff; Luanne Freund

• Book ID: 102510239
• Publisher: Wiley (John Wiley & Sons)
• Year: 2008
• Tongue: English
• Weight: 280 KB
• Volume: 44
• Category: Article
• ISSN: 0044-7870
• DOI: 10.1002/meet.1450440381

✦ Synopsis

Abstract

We report on a two‐phase usability analysis of the Text Analysis Portal for Research (TAPoR). The first phase consisted of 20 contextual inquiry interviews and the second phase, a further 17 usability interviews with text analysis researchers. Findings suggest that the conceptual design of the portal needs to emphasize text content, functionality and text analysis tasks rather than text format and text analysis tasks, and that terminology was a major obstacle in use of the portal. Study results were used to guide the re‐design of the portal.