Unravelling the impact of psychological empowerment on customer service behaviours as a consequence of ‘Leader-Member Exchange’

✍ Scribed by Kang, Dae-seok; Stewart, Jim; Kim, Hayeon; Lim, Jung-chul

• Book ID: 126931087
• Publisher: Frank Cass & Co. Ltd
• Year: 2012
• Tongue: English
• Weight: 211 KB
• Volume: 32
• Category: Article
• ISSN: 0264-2069
• DOI: 10.1080/02642069.2011.559540