✦ LIBER ✦
Unit-level voluntary turnover rates and customer service quality: Implications of group cohesiveness, newcomer concentration, and size.
✍ Scribed by Hausknecht, John P.; Trevor, Charlie O.; Howard, Michael J.
- Book ID
- 124055124
- Publisher
- American Psychological Association
- Year
- 2009
- Tongue
- English
- Weight
- 329 KB
- Volume
- 94
- Category
- Article
- ISSN
- 0021-9010
- DOI
- 10.1037/a0015898
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