โ Scribed by Kathy Baxter, Catherine Courage, Kelly Caine
No coin nor oath required. For personal study only.
This new and completely updated edition is a comprehensive, easy-to-read, "how-to" guide on user research methods. Youll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, youll understand how to prepare for and conduct the activity, as well as analyze and present the data - all in a practical and hands-on way.
Each method presented provides different information about the users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the users needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of user experience research by providing insight into how users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action.
This book has something to offer whether you are new to user experience or a seasoned UX professional. After reading this book, youll be able to choose the right user research method for your research question and conduct a user research study. Then, you will be able to apply your findings to your own products.
Content:
Front Matter, Pages i-ii
Copyright, Page iv
In Praise of Understanding Your Users, Second Edition, Pages v-vi
Preface, Pages xxv-xxix
About the Authors, Pages xxxi-xxxii
Acknowledgments, Pages xxxiii-xxxiv
Chapter 1 - Introduction to User Experience, Pages 2-20
Chapter 2 - Before You Choose an Activity: Learning About Your Product Users, Pages 22-62
Chapter 3 - Ethical and Legal Considerations, Pages 64-78
Chapter 4 - Setting Up Research Facilities, Pages 80-95
Chapter 5 - Choosing a User Experience Research Activity, Pages 96-112
Chapter 6 - Preparing for Your User Research Activity, Pages 114-156
Chapter 7 - During Your User Research Activity, Pages 158-189
Chapter 8 - Diary Studies, Pages 192-217
Chapter 9 - Interviews, Pages 218-262
Chapter 10 - Surveys, Pages 264-301
Chapter 11 - Card Sorting, Pages 302-337
Chapter 12 - Focus Groups, Pages 338-376
Chapter 13 - Field Studies, Pages 378-428
Chapter 14 - Evaluation Methods, Pages 430-446
Chapter 15 - Concluding Final, Pages 448-472
Appendix A - Requirements for Creating a Participant Recruitment Database, Pages 474-481
Appendix B - Report Template, Pages 482-490
Appendix C - Glossary, Pages 492-509
Appendix D - References, Pages 510-519
Index, Pages 521-534
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giving one star... based on reading the other reviewers carefully i very much think they are written by the same person or group to promote the book. the writting style is far to similar.
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