Acknowledgements
Contents
Notes on Contributors
List of Figures
List of Tables
1 Understanding Values Work in Organisations and Leadership
Purpose and Focus of the Book
Introducing Values and Values Work
Values in Organisations and Leadership
Overview of Chapters in the Book
The What of Understanding Values Work—A Theoretical Framework
Exploring Who Is Doing Values Work—The Actors
Understanding How to Do Values Work
References
I Understanding Values, Values Work and Complex Institutional Contexts
2 Values—Reviewing the Construct and Drawing Implications for Values Work in Organisation and Leadership
Introduction
Basic Distinctions and Trajectory of the Values’ Concept
Values in Streams of Institutional Theory
Rounding Out the Concept of Values
Implications for Values Work in Organisation and Leadership
References
3 What Is Values Work? A Review of Values Work in Organisations
Research on Values Work: An Introduction
A Literature Review of Values Work in Organisations
Defining Values Work
The Institutional Context of Studies on Values Work
Values Work in Investigating Institutional Processes
Values Work Enhancing Normative Dimensions of Work
Outcomes of Studies on Values Work
Future Research on Values Work
References
4 Institutional Complexity Challenging Values and Identities in Scandinavian Welfare Organisations
Introduction
Institutional Complexity
The Context of the Scandinavian Welfare State
Introducing a Market Logic
Changes Affecting Public Values
The Welfare Mix
Coexisting Logics in Welfare Organisations
The Sectors as Ideal Types
Hybrid Civic Organisations and Values
Overall Discussion
Concluding Remarks
References
II Who Performs Values Work?
5 Institutional Leadership—The Historical Case Study of a Religious Organisation
Institutional Leadership as Institutional Work
The Jesuits
Ordering Individual Values
Ordering the Corpus’ Values
Ordering a Poor Way of Life
Leading a ‘Poor’ Corpus
Conclusion
Published Sources
References
6 ‘Good Leaders Do the Dirty Work’: Implicit Leadership Theory at the Multicultural Workplace
Introduction
A Critical Review of the Comparative Paradigm of Cultural Universals
Exploring Implicit Ideas of Leadership at the Multicultural Workplace
Research Design and Methods
Implicit Ideas of Leadership at the Multicultural Workplace
Implicit Ideas of Good and Bad Leadership in the Nursing Homes
Contextual Factors and Individual Experiences as Sources of Implicit Ideas of Leadership
Negotiating Leadership in the Nursing Homes
Concluding Remarks
References
7 Foxes and Lions: How Institutional Leaders Keep Organisational Integrity and Introduce Change
Introduction
Institutional Leadership: Linking Field, Organisation and Actor Levels
Institutional Pluralism and Public Administration
The Institutional Embodiment of Purpose: Strategies for (Not) Building Integrity While (Not) Introducing Change
Habitual and Projective Agency
Empirical Illustrations
Conclusions
References
8 Institutional Leadership: Maintaining and Developing the ‘Good’ Organisation
Introduction
Relating Values Work and Institutional Leadership
Research Setting
Mission, Character and the Embodiment of Values
Conceiving of the Good Home: Continuity and Development in Institutionalising the Mission
Leaders’ Contribution to Institutionalising ‘the Common Good’: Value Processes as Conveying of Character and the Role of the Organisation
Conceiving of and Performing ‘Good Practice’: Embodying Values in Organisational Structure and Practice
Concluding Remarks
References
9 Women’s Path to Leadership Through Values Work in a Context of Conflict and Violence
Introduction
A Context of Conflict and Violence
Women Leadership, Values and Values Work
Discovering Paths to Leadership Through Narrative Life Stories
Basombana’s Story
Kusinza’s Story
Individual and Collective Values on Education of Girls
Values Work Within the Framework of Religious Civil Society Organisations
The Fight for Women’s Rights
Concluding Remarks
References
III How Is Values Work Performed?
10 Catching Values in Flight: A Process Perspective on Researching Values in Organisations
Introduction
Process Studies and Values Work
Process Studies’ Role in Enhancing the Temporal and Relational Aspects of Organisational Work
Values as Part of Institutionalising Processes
Investigating Values Informed by Process Studies—A Strong-Process Perspective
Concluding Remarks
References
11 Values as Fixed and Fluid: Negotiating the Elasticity of Core Values
Introduction
Theoretical Perspectives on Core Values as Fixed and Fluid
Research Context and Methods
Research Setting and the Values Discourse
Data Collection and Analysis
Case Description and Findings
Framing
Targeting
Confronting
Identifying
Negotiating
Discussion
Capturing the Fixed and Fluid Nature of Values
The Elasticity of Values
The Shortcomings of Core Values
Concluding Remarks
References
12 Work on Values When Shaping Public Institutions: “What’s Trust Got to Do with It?”—Experiences from Scandinavia
Introduction
The Value of Trust in Public Institutions
The Context: Models and Reforms on Trust in Scandinavia
Theoretical Perspectives: Values Work and Institutional Logic
Research Setting and Method
Research Setting
Textual Analysis
Findings
Values Work Mechanisms
Pockets of Concern and Competing Understandings of Root Causes
Practising Trust, Possibilities and Obstacles
Circulating Trust
Discussion
Conclusion
References
13 The Art of Making Sense of Volunteering
Introduction
Agents, Values and Identity
The Volunteers
Not Paid
Engagement
Voluntary
For the Benefit of the Other
So, Why Not Money?
The Rewards of Unpaid Work
Discussion
References
14 The Value of Group Reflection
Introduction
Theoretical Framework and Previous Research
Identity
Self-Awareness in Identity Processes
Supervision
Method
Description of the Intervention
Data Analysis
Ethical Considerations and Limitations of the Study
Findings
Moving Inward
Moving Forward
Discussion
Concluding Remarks
References
Index