Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation

✍ Scribed by Brocato, E. Deanne; Voorhees, Clay M.; Baker, Julie

• Book ID: 121430978
• Publisher: Elsevier Science
• Year: 2012
• Tongue: English
• Weight: 264 KB
• Volume: 88
• Category: Article
• ISSN: 0022-4359
• DOI: 10.1016/j.jretai.2012.01.006