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Understanding human–work domain interaction: Implications for the design of a corporate digital library

✍ Scribed by Hong (Iris) Xie


Publisher
John Wiley and Sons
Year
2005
Tongue
English
Weight
164 KB
Volume
57
Category
Article
ISSN
1532-2882

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✦ Synopsis


Abstract

The author applies the cognitive work analysis (CWA) approach to investigate human–work interaction in a corporate setting. This study reports the analysis of data collected from a Web survey, diaries, and telephone interviews. The results present characterizations of actors and the work domain; three dimensions for each of the four interactive activities involved in the human–work interaction and their relationships are identified. An enhanced model and its implications for the development of a corporate digital library are discussed.