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Understanding and supporting multi-session web tasks

✍ Scribed by Bonnie MacKay; Carolyn Watters

Publisher
Wiley (John Wiley & Sons)
Year
2009
Tongue
English
Weight
151 KB
Volume
45
Category
Article
ISSN
0044-7870

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✦ Synopsis

Abstract

We explore how users manage multi‐session web tasks (tasks that require more than a single web session to complete). When users are performing multi‐session web tasks, they must ‘make sense’ of information that they gather during each of the Web sessions and they must also ‘keep a sense’ of the information between the sessions. We present the results from two studies that examine how users are performing multi‐session tasks and outline three prototype tools that we are currently evaluating to help users perform multi‐session tasks.

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