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Understanding and managing process initiatives: a framework for developing consensus

โœ Scribed by Chris Edwards; Ashley Braganza; Rob Lambert


Publisher
John Wiley and Sons
Year
2000
Tongue
English
Weight
110 KB
Volume
7
Category
Article
ISSN
1092-4604

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โœฆ Synopsis


The purpose of this paper is to describe the process transformation framework which assists managers in creating and sustaining consensus in relation to process-based initiatives. Such consensus includes agreement on the degree and scope of transformation, and the managerial approach to the embryonic initiative. The paper draws on empirical evidence gained from applying the framework in large organizations.


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