Transformational Human Resources Management in Zimbabwe: Solutions for the Public Sector in the 21st Century

✍ Scribed by Mervis Chiware, Bernard Nkala, Innocent Chirisa

• Publisher: Springer
• Year: 2022
• Tongue: English
• Leaves: 196
• Category: Library

✦ Synopsis

This book is a stepping stone toward solving public sector human capital challenges in Zimbabwe as it equips human capital managers with solutions to key issues in the public sector. In Zimbabwe, the public sector human capital drives the economy as over half of the population access their services through public enterprises. Government is the major agent in economic and infrastructure development as well as the production of goods and services. However, Zimbabwe’s public service is underperforming due to poorly motivated and managed employees who do not respond to the needs of its clients. This is a cause of concern as the public sector human capital is central to the overall performance of the public sector. Often public sector managers and leaders lack advanced, relevant, and dynamic skills and knowledge to deal with human resource challenges within the New Public Management environment. It is critical for the public sector to transform its human resource management to suit twenty-first-century needs. Effective human resource management in the public sector leads to economic growth and therefore the achievement of the Zimbabwe National Vision 2030.     Therefore, this book serves as a guide for public sector managers and those directly or indirectly involved in human capital management. It provides in-depth knowledge and guidance in effective human capital management within the context of the public sector in Zimbabwe.

✦ Table of Contents

Acknowledgements
Contents
1 The Human Capital Management in the Zimbabwe Public Sector: An Overview of Issues and Challenges
Introduction
2 Role of the Higher and Tertiary Institutions in Human Capital Development in Zimbabwe
Introduction and Background
Literature Review and Theoretical Framework
The Theory of Human Capital Development
Role of HEI in Human Capital Development in Developing Countries
Methodology
Results and Discussion of Findings
Role of Higher and Tertiary Education Institutions in Developing Countries
Policy on Skills Development
HEI—Industry Collaboration
Integration in Skills Development
Conclusion and Recommendations
References
3 Enhancing the Quality of Practical Skills Assessment in Zimbabwean Higher Tertiary Education Institutions
Introduction and Background
Methodology
Eligibility Criteria
Data Extraction, Critical Appraisal and Analysis
Literature Review and Theoretical Framework
Theoretical Framework
Practical Skills Assessment
Results and Discussion
Strategies of Enhancing Practical Skills Assessment
HEI—Industry Collaboration
Availability of Teaching/Learning Resources, Staff Development and Use of Technology-Enhanced Pedagogy
Conclusions and Recommendations
References
4 Talent Identification, Nurturing and Mentorship: Challenges and Opportunities in the Global Economy
Introduction and Background
Methodology
Literature Review and Theoretical Framework
The Human Capital Theory
Challenges to Talent Management in Africa
Lack of Motivation
Limited Investment in Human Capital Development
Lack of Recognition
Shallow Talent Pool
Talent Identification and Human Capital Management in Zimbabwe
A Reflection of the National Skills Audit in Zimbabwe
Identifying, Nurturing and Mentoring Talent Under the Education 5.0 Mantra
Critical Skills for National Development Strategy 1 (NDS 1 2021–2025) and Vision 2030
Science, Technology, and Innovation
Skills Demand in Agriculture
Devolution and Skills Development in Zimbabwe
New Skills Set in the Wake of the COVID-19
Nurturing Talent Towards Africa’s Agenda 2063
Discussion of Findings
Conclusion and Recommendations
Aligning Talent Management Strategy with Organisational Strategy
Talent Management and Development Programmes
Leadership Succession Programmes
Incentivising Talent
Job, Skills, and Competencies Match
Scholarships for Talented Academics
Rural Digitalisation
References
5 Digitalisation of Human Resources Systems and Process Necessary for Public Sector Transformation in Zimbabwe
Introduction and Background
Methodology
Literature Review
Digitalisation and Human Resources Management
Digitalisation in Zimbabwe’s Public Sector
Theoretical Framework
Technology Acceptance Model
The Theory of Reasoned Action
Results and Discussion
Digitalisation in the Public Sector
Conclusions and Recommendations
References
6 Developing Priority-Driven Leadership and Supervisory Skills Within Public Sector Low Resource Settings
Introduction and Background
Literature Review and Theoretical Framework
Conceptual Orientation
Theoretical Framework:
Contingency Theory of Situational Leadership Theory
HRM Functions and the Priority-Driven Leadership and Supervisory Skills in the Public Sector
Strategic Leadership and Human Resources Management
Leadership and Talent Acquisition/Recruitment and Selection
Research Methodology
Results and Discussion
Mediocre Leadership in Zimbabwe Public Sector: Implications
Priority Driven Leadership and Supervisory Skills and Performance Management
Conclusion and Recommendations
Strong Emphasis on Outcomes
Improving on Rewarding and Recognition Strategies
Co-ownership of the Organisation’s Vision
Innovation, Creativity and Double-Loop Learning
Enhancement of Organisational Networks
Conclusion
References
7 Balancing the Twin Challenges of Performance Management and Culture Transformation in the Public Sector
Introduction and Background
Literature Review
Expectancy Theory
Goal-Setting Theory
Methodology
Results and Discussions
Zimbabwe Public Sector Performance Management Implementation
Challenges on Effective Performance Management Implementation in Zimbabwe
Performance Management Implementation and Culture Transformation
External Influences on Performance Management and Culture Transformation
Behavioural Influences on Performance Management Implementation
Achieving Culture Transformation
Conclusion
References
8 Transformational Workforce Training Approaches for the Public Sector in the Twenty-First Century
Introduction and Background Information
Methodology
Literature Review and Theoretical Framework
Public Sector Training and Development Approach
A Systematic Approach to Training and Development
The Theoretical Framework
Dessler’s Four-Stage Training and Development Model
Phillips’ Model in Training and Development
Results and Discussion of Findings
Provision of Training and Development in the Public Sector
Public Sector Training and Development in the Wake of COVID-19
Identification of Training Needs in the Zimbabwe Public Sector
Evaluation of the Training and Development Programmes
Conclusion
References
9 Strategic Human Resources Management for Public Sector Entities in Zimbabwe: Needs, Scope and Possibilities
Introduction and Background
Methodology
Literature Review and Theoretical Framework
The Resource-Based Theory (RBT)
What Is Strategic Human Resource Management (SHRM)?
The Role of Strategic Human Resources Management in the Public Sector
Strategic Human Resources Management in the Zimbabwean Public Sector
The Public Service Commission (PSC) and Strategic Human Resources Management
Public Sector Values Versus SHRM Principles
The COVID-19 and SHRM in the Public Sector
Discussion
Conclusions and Recommendations
References
10 Addressing Workforce Public Productivity Through Human Resources Outsourcing
Introduction
Conceptual Clarification
Human Resources Outsourcing and Public Workforce Productivity Internationally
HRO and Productive Challenges in Zimbabwe’s Public Sector
Implementing HRO: Key Factors to Consider
Conclusion and Recommendations
References
11 The Health and Safety Perspectives in the Zimbabwe Public Sector
Introduction and Background
Literature Review
Occupational Health and Safety in the Contemporary Public Sector: An Overview
Improved Accident Causation Model
Methodology
Results and Discussion
Occupational Health and Safety Management in Zimbabwe
Key Institutions Involved in Occupational Health and Safety in Zimbabwe’s Public Sector
Ministry of Public Service, Labour and Social Welfare
National Social Security Authority (NSSA)
The Zimbabwe Occupational Health and Safety Council (ZOHSC)
Challenges of Implementing Standard Occupational Health and Safety Practices in Zimbabwe’s Public Sector
A Substantial Underestimation of Occupational Illness
Lack of a Comprehensive and Harmonized Occupational Health and Safety Framework
Inadequate Occupational Health Safety Budgeting and Staff
Weak Organisational Culture
Conclusions and Recommendations
References
12 Picking up the Pieces and Way Forward