๐”– Scriptorium
โœฆ   LIBER   โœฆ
๐Ÿ“

Training in interpersonal skills: TIPS for managing people at work

โœ Scribed by Hunsaker, Phillip L.; Robbins, Stephen P

Publisher
Pearson
Year
2013;2014
Tongue
English
Leaves
381
Edition
Sixth edition, Pearson new international edition
Category
Library
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โœฆ Synopsis

For undergraduate and graduate courses in organizational behavior and human resources. An applied approach to developing and practicing interpersonal skills. By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving. The sixth edition includes several new pedagogical tools-such as self-assessment quizzes, exercises, cases, etc.-and information on the importance and usage of social networking.

โœฆ Table of Contents

Cover......Page 1
Table of Contents......Page 4
1. Skills: An Introduction......Page 6
2. Self-Awareness: A Point of Departure......Page 16
3. Self-Management: Clarifying Values, Setting Goals, and Planning......Page 53
4. Applying Emotional Intelligence......Page 67
5. Sending Interpersonal Messages......Page 84
6. Listening and Reading Nonverbal Messages......Page 98
7. Providing Feedback......Page 117
8. Communicating Across Cultures......Page 133
9. Setting Goals for Others......Page 150
10. Coaching, Counseling, and Mentoring......Page 164
11. Empowering People Through Delegation......Page 180
12. Politicking......Page 194
13. Applying Leadership Style......Page 219
14. Managing Change......Page 237
15. Facilitating Teamwork......Page 258
16. Valuing Diversity......Page 276
17. Ethical Decision Making......Page 290
18. Creative Problem Solving......Page 309
19. Resolving Conflicts......Page 324
20. Persuading......Page 343
21. Negotiating......Page 360
C......Page 376
E......Page 377
L......Page 378
P......Page 379
S......Page 380
Z......Page 381

โœฆ Subjects

Business;Nonfiction

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