TOTAL QUALITY MANAGEMENT AND THE BALANCED SCORECARD APPROACH: A CRITICAL ANALYSIS OF THEIR POTENTIAL RELATIONSHIPS AND DIRECTIONS FOR RESEARCH

✍ Scribed by Zahirul Hoque

• Book ID: 117701908
• Publisher: Elsevier Science
• Year: 2003
• Tongue: English
• Weight: 139 KB
• Volume: 14
• Category: Article
• ISSN: 1045-2354
• DOI: 10.1016/s1045-2354(02)00160-0