The results of an empirical survey of information systems (IS) managers indicated that 41% understood the basic philosophy of Total Quality Management (TQM) fairly well. Furthermore, the IS managers typically indicated they thought most of the concepts/tools commonly associated with TQM would be use
β¦ LIBER β¦
Total quality management and information technology
β Scribed by R. L. Tweedie
- Publisher
- Springer
- Year
- 1989
- Weight
- 963 KB
- Volume
- 2
- Category
- Article
- ISSN
- 0895-8815
No coin nor oath required. For personal study only.
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