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Top to bottom reengineering: University System of Maryland enhances productivity, improves accountability, and maintains quality

✍ Scribed by William E. Kirwan


Publisher
John Wiley and Sons
Year
2007
Weight
77 KB
Volume
2007
Category
Article
ISSN
0271-0560

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✦ Synopsis


Abstract

This chapter examines how the University System of Maryland repositioned itself as a state system able to thrive in an era of permanently diminished resources and perpetually escalating demands.