Top management leadership, employee empowerment, job satisfaction, and customer satisfaction in TQM organizations: an empirical study

✍ Scribed by Isaiah O. Ugboro; Kofi Obeng

• Book ID: 117729406
• Publisher: Elsevier Science
• Year: 2000
• Weight: 264 KB
• Volume: 5
• Category: Article
• ISSN: 1084-8568
• DOI: 10.1016/s1084-8568(01)00023-2