Tools for Collaborative Decision-Making

✍ Scribed by Pascale Zarate(auth.)

• Publisher: Wiley-ISTE
• Year: 2013
• Tongue: English
• Leaves: 112
• Category: Library

✦ Synopsis

Decision-making has evolved recently thanks to the introduction of information and communication technologies in many organizations, which has led to new kinds of decision-making processes, called “collaborative decision-making”, at the organizational and cognitive levels.
This book looks at the development of the decision-making process in organizations. Decision-aiding and its paradigm of problem solving are defined, showing how decision-makers now need to work in a cooperative way. Definitions of cooperation and associated concepts such as collaboration and coordination are given and a framework of cooperative decision support systems is presented, including intelligent DSS, cooperative knowledge-based systems, workflow, group support systems, collaborative engineering, integrating with a collaborative decision-making model in part or being part of global projects.
Several models and experimental studies are also included showing that these new processes have to be supported by new types of tools, several of which are described in order to calculate or simulate solutions or global solutions for decision-making modification. Definitions and new trends for these models are given, along with types of systems.

Content:
Chapter 1 Alteration of Decision?Making Processes in Organizations (pages 1–10): Pascale Zarate
Chapter 2 New Decision?Making Processes (pages 11–20): Pascale Zarate
Chapter 3 The Need to Cooperate (pages 21–30): Pascale Zarate
Chapter 4 Cooperative Decision?Making (pages 31–38): Pascale Zarate
Chapter 5 Activity Support Systems (pages 39–64): Pascale Zarate
Chapter 6 Cooperative Decision Support Systems: CDSSs (pages 65–90): Pascale Zarate

✦ Table of Contents

Tools for Collaborative Decision-Making......Page 2
Copyright......Page 3
Contents......Page 4
Figures......Page 7
Tables......Page 8
Introduction......Page 9
1.1. Decisional processes......Page 13
1.2. Introduction of ICT in organizations......Page 17
1.3. The decision-making process revisited......Page 19
1.4. Conclusion......Page 21
2.1. Examination of the context of such decision-making......Page 22
2.2. Context and decision-making......Page 25
2.3. Experiment......Page 26
2.4. Conclusion......Page 29
3.1. Cooperation: definitions......Page 31
3.2.1. Complementary cooperation......Page 37
3.2.3. Negotiated cooperation......Page 38
4 Cooperative Decision-Making......Page 40
4.1. Process of collaborative decision-making......Page 43
4.2. Model of the process of collaborative decision-making......Page 45
5.1. Interactive decision support systems......Page 48
5.2. Business intelligence......Page 51
5.3. Intelligent or knowledge-based DSSs......Page 52
5.4. Cooperative knowledge-based systems......Page 55
5.5. Group Decision Support Systems GDSSs......Page 58
5.6. Facilitation of group decision-making......Page 60
5.7. Collaborative engineering......Page 64
5.8. Cooperative design approach......Page 65
5.9. Cooperative systems......Page 66
5.10. Workflow......Page 69
5.11. Cooperative multi-agent systems......Page 71
6.1. Distributed DSSs......Page 73
6.2. Proposal of an architecture......Page 74
6.2.2. Task management tool......Page 77
6.2.2.1. Support for management of non-nominal situations......Page 78
6.2.2.2. Planning support tool in the context of distance learning......Page 81
6.2.3. Knowledge capitalization tool......Page 83
6.2.3.1. Knowledge capitalization: a process-oriented model......Page 84
6.2.4. Dynamic human/computer interaction tool......Page 88
6.3. Process of group decision-making......Page 89
6.4. Conclusion......Page 96
General Conclusion......Page 98
Bibliography......Page 101
Index......Page 110