Three parallel knowledge processes

✍ Scribed by Marjatta Maula

• Book ID: 101285279
• Publisher: John Wiley and Sons
• Year: 2000
• Tongue: English
• Weight: 64 KB
• Volume: 7
• Category: Article
• ISSN: 1092-4604
• DOI: 10.1002/(sici)1099-1441(200001/03)7:1<55::aid-kpm68>3.0.co;2-a

✦ Synopsis

The article shows that the conventional division of knowledge into two types, explicit and tacit knowledge, is no longer suf®cient. Information and communication technology has created a need and an opportunity to divide knowledge into three groups: (1) explicit and highly-structured knowledge; (2) explicit and less-structured knowledge (such as the discussions in the `communities' in the Internet); (3) tacit (non-explicit) knowledge. These knowledge types and related parallel knowledge processes have been identi®ed empirically in case studies. The article helps managers to build and interconnect three kinds of business and knowledge processes that enable a ®rm's ef®cient functioning and continuous renewal. The processes that are based on less-structured knowledge are especially important for companies because they help the ®rms to improve their creativity and to build their competencies.