The Virtual Team Maturity Model: Performance Improvement of Virtual Teams

✍ Scribed by Ralf Friedrich (auth.)

Publisher: Springer
Year: 2017
Tongue: English
Leaves: 375
Edition: 1
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

Ralf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity models into an overall framework to measure and develop virtual team performance.This book describes the development and validation of the Virtual Team Maturity Model (VTMM®) consisting of 11 processes for virtual team collaboration, defined by inputs, methods, outputs and Key Performance Indicators (KPIs) assigned to four maturity levels. The model supports an algorithm for calculating the maturity level of the team based on a set of questionnaires.

✦ Table of Contents

Front Matter ....Pages I-XXII
Introduction (Ralf Friedrich)....Pages 1-4
Formulation of Research Questions (Ralf Friedrich)....Pages 5-8
Literature Review (Ralf Friedrich)....Pages 9-71
Maturity Models – A possible route to virtual team improvement? (Ralf Friedrich)....Pages 73-92
Methodology and preliminary results (Ralf Friedrich)....Pages 93-165
Virtual Team Maturity Model (VTMM®) (Ralf Friedrich)....Pages 167-240
Validation of VTMM® by the Delphi Method (Ralf Friedrich)....Pages 241-263
Pilot Implementation (Ralf Friedrich)....Pages 265-297
VTMM® Progression (Ralf Friedrich)....Pages 299-311
Discussion (Ralf Friedrich)....Pages 313-323
Conclusion (Ralf Friedrich)....Pages 325-330
Back Matter ....Pages 331-364

✦ Subjects

Industrial and Organizational Psychology

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