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The Use of a Co-operative Student Model of Learner Characteristics to Configure a Multimedia Application

โœ Scribed by Trevor Barker; Sara Jones; Carol Britton; David Messer

Book ID
110332829
Publisher
Springer Netherlands
Year
2002
Tongue
English
Weight
203 KB
Volume
12
Category
Article
ISSN
0924-1868

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## Abstract In this paper we use the Rasch model (RM) as a tool to measure the perceived quality of student services at the Reception Office of an Italian university faculty. This paper has both a substantive and a methodological aim. The former is concerned with measuring the service quality of th