The Truth About Getting the Best From People

✍ Scribed by Martha I. Finney

• Publisher: Financial Times/ Prentice Hall
• Year: 2008
• Tongue: English
• Leaves: 209
• Category: Library

✦ Synopsis

The Truth About Getting the Best from People reveals 49 proven leadership principles forgetting the best from every employee, every team, every organization. Top leadership consultant Martha Finney shows how to build a workforce that's positive, committed and passionate. She reveals how to really motivate people, even on a tight budget and how to lead with authenticity, clarity, consistency, and inspiration. These skills offer powerful, quantifiable business value. They are completely learnable and this book is the fastest way to master them. Part of The Truth About Series, each title covers an entire field of knowledge in a sharp and entertaining way. With approximately 50 honest answers to important questions in every book, you will find yourself thinking 'aha' as you read each page. The Truth and nothing but The Truth.

✦ Table of Contents

Cover
Contents
Introduction
PART I: The Truth About Employee Engagement
TRUTH 1 You don’t need the carrot or the stick
TRUTH 2 You get the best by giving the best
TRUTH 3 It’s not money that motivates
TRUTH 4 Employee engagement isn’t for sissies
PART II: The Truth About Yourself
TRUTH 5 Your behaviors are your brand
TRUTH 6 You can’t give what you don’t have
TRUTH 7 “Best” doesn’t mean the same thing to everyone
TRUTH 8 Think you’re a great leader? Think again
TRUTH 9 You could be your own worst employee
TRUTH 10 Visionary or beat cop? Your choice
TRUTH 11 You don’t have to be perfect
PART III: The Truth About Engaged Cultures
TRUTH 12 Employee happiness is serious business
TRUTH 13 Authentic is better than clever
TRUTH 14 Retention begins with hello
TRUTH 15 The bad will do you good
TRUTH 16 You can sell an unpopular decision
TRUTH 17 Flex is best
TRUTH 18 Nobody cares if you don’t mean to be mean
PART IV: The Truth About Motivation
TRUTH 19 Engagement happens one person at a time
TRUTH 20 If you’re a manager, you’re a career coach
TRUTH 21 Ask for cheese—you might get the moon
TRUTH 22 If they aren’t buying it, they aren’t doing it
TRUTH 23 Focusing on what’s right can help solve what’s wrong
PART V: The Truth About Performance
TRUTH 24 Compassion promotes performance
TRUTH 25 B players are your A team
TRUTH 26 High performers have enough coffee mugs
TRUTH 27 Discipline deepens engagement
TRUTH 28 You don’t have to inherit the problem employees
TRUTH 29 Performance appraisals are really about you
TRUTH 30 New hires can inspire current employees
PART VI: The Truth About Creativity
TRUTH 31 Innovation begins with y-e-s
TRUTH 32 Everyone can be creative
TRUTH 33 You stand between inspiration and implementation
TRUTH 34 Failures promote progress
TRUTH 35 Extreme pressure kills inspired performance
TRUTH 36 Creativity is a balancing act
PART VII: The Truth About Communication
TRUTH 37 Open questions ignite inspiring answers
TRUTH 38 Serving your employees means managing your boss
TRUTH 39 Bad news is good news
TRUTH 40 Trivial conversations are essential
TRUTH 41 The way you listen speaks volumes
TRUTH 42 Crap happens
TRUTH 43 Engaged employees need to know more
PART VIII: The Truth About Teams
TRUTH 44 Your team has untapped talent
TRUTH 45 People need to fight their own battles
TRUTH 46 Games don’t build teams
TRUTH 47 Answers build teams
TRUTH 48 Your team can lead you to greatness
TRUTH 49 You’re still the boss
References
About the Author