The Theory and Practice of Training

✍ Scribed by Roger Buckley, Jim Caple

• Publisher: Kogan Page
• Year: 2007
• Tongue: English
• Leaves: 337
• Series: Theory & Practice of Training
• Edition: 5th
• Category: Library

✦ Synopsis

Firmly established as a comprehensive introduction on the topic, this revised 5th edition provides a wide-ranging outline of the major instructional and training concepts and their relationship to training in practice. The authors have expanded on information relating to the training environment, equipment, strategies, and target population, and have included a completely new section on ethics. Written with the newcomer to the training function in mind, it provides numerous real-life case studies to illustrate the theory. This book is as valuable to those who want to put their training experience into a coherent context as it is to managers who need to understand the role that training can play.

✦ Table of Contents

0749449764......Page 1
Half title pg......Page 2
Imprint......Page 3
Contents......Page 4
Foreword to the fifth edition......Page 8
Acknowledgements......Page 10
Introduction......Page 12
1 Training and the Organizational Environment......Page 16
THE DISTINCTION BETWEEN TRAINING AND EDUCATION......Page 17
TRAINING, EDUCATION AND EXPERIENCE......Page 19
BENEFITS OF TRAINING......Page 20
THE IMAGE OF TRAINING......Page 24
TRAINING AND CORPORATE STRATEGY......Page 28
TRAINING AND SYSTEMS THINKING......Page 32
2 A Systematic Approach to Training......Page 39
STAGES IN A SYSTEMATIC APPROACH TO TRAINING......Page 42
3 The Reactive Route into Training......Page 49
4 The Proactive Route into Training......Page 69
SUMMARY AND CONCLUSIONS......Page 85
5 Analyses for Training......Page 86
JOB ANALYSIS......Page 90
JOB SYNTHESIS AND FUTURE-ORIENTED JOB ANALYSIS......Page 91
FUNCTIONAL ANALYSIS......Page 96
KNOWLEDGE AND TOPIC ANALYSIS......Page 110
MANUAL SKILLS ANALYSIS......Page 112
SOCIAL SKILLS ANALYSIS......Page 113
ANALYSIS OF THE TARGET POPULATION......Page 114
TRAINING CRITERIA AND STANDARDS......Page 119
EVALUATING CRITERIA......Page 124
6 Training Objectives......Page 127
TRAINING OBJECTIVES......Page 128
STRUCTURE OF OBJECTIVES......Page 129
SOURCES OF INFORMATION FOR OBJECTIVES......Page 131
WRITING PERFORMANCE STATEMENTS......Page 132
ESTABLISHING STANDARDS AND DEVELOPING END-OF-TRAINING CRITERIA MEASURES......Page 134
DEALING WITH ATTITUDES......Page 136
IDENTIFYING THE CONDITIONS......Page 137
DISSENTING VIEWS ON OBJECTIVES......Page 139
A RESPONSE TO THE DISSENTING VIEW......Page 142
7 Learning Principles and Conditions......Page 145
SEQUENCING THE TRAINING MATERIAL......Page 146
READINESS OF THE LEARNER......Page 147
WAYS OF LEARNING......Page 155
GENERAL CONDITIONS OF LEARNING......Page 156
PRINCIPLES AND SPECIFIC CONDITIONS SUPPORTING LEARNING......Page 160
CONCLUSION......Page 195
CONSTRAINTS......Page 197
TARGET POPULATION......Page 200
STRATEGIES AND LEARNING TACTICS......Page 201
TACTICS......Page 203
REINFORCEMENT AND TRANSFER TACTICS......Page 212
SELECTING THE STRATEGY AND TACTICS......Page 214
9 Assessing the Effectiveness of Training......Page 221
REACTION LEVEL......Page 222
LEARNING LEVEL......Page 229
JOB BEHAVIOUR AND PERFORMANCE LEVEL......Page 237
ORGANIZATION LEVEL......Page 245
RETURN ON TRAINING INVESTMENT......Page 246
CONCLUSION......Page 248
AUDITING THE TRAINING SYSTEM AT THE EVENT LEVEL......Page 249
AUDITING THE TRAINING SYSTEM AT THE FUNCTIONAL LEVEL......Page 262
AUDITING THE TRAINING SYSTEM AT THE ORGANIZATIONAL LEVEL......Page 263
THE TRAINING AUDITOR......Page 264
THE TRAINER IN CONTEXT......Page 266
WHO ARE THE TRAINERS?......Page 267
TRAINER SKILLS......Page 269
CHANGING ROLES OF THE TRAINER......Page 277
MANAGING THE TRANSFER OF TRAINING......Page 279
THE CONSULTANCY ROLE OF THE TRAINER......Page 282
MARKETING THE TRAINING FUNCTION......Page 288
ETHICS AND THE TRAINER......Page 293
A FINAL WORD......Page 295
Appendix 1 Methods for Obtaining Information about Performance Problems and Job/Task Content......Page 296
Appendix 2 Sampling......Page 308
Appendix 3 Example of a Learning Journal......Page 311
Appendix 4 Illustration of a Tutor’s Review of a Course......Page 315
Appendix 5 Example of a Checklist to Assess Trainer Performance......Page 319
References......Page 326
Index......Page 333