The Six Sigma Black Belt Handbook

✍ Scribed by Thomas McCarty, Lorraine Daniels, Michael Bremer, Praveen Gupta

• Publisher: McGraw-Hill
• Year: 2005
• Tongue: English
• Leaves: 561
• Series: Six sigma operational methods series
• Edition: 1
• Category: Library

✦ Synopsis

A new series that takes Six Sigma to the next level

The Six Sigma Operational Methods Series goes beyond simply explaining Six Sigma basics to interested managers, these are hard-core working tools of statistical methods, quantitative and intense, aimed at mathematically sophisticated Six Sigma practitioners unwilling to settle for anything less than peak performance in manufacturing and services.

The authors show how to integrate research and development, manufacturing, human resources, finance, marketing, quality, and customer service with corporate vision, mission, and key strategies.

✦ Table of Contents

Cover......Page 1
Part One:
The Six Sigma Management System......Page 2
1 Introduction to Six Sigma......Page 4
2
Foundations of the Six Sigma
Management System......Page 11
3
The Leadership Modes......Page 39
4
Insights into Six Sigma Leadership......Page 77
5
Six Sigma Management System Case Study......Page 92
Part Two:
Six Sigma and Lean......Page 146
6 Six Sigma and Lean......Page 148
Part Three:
Process Improvement Teams and Tools......Page 174
7 Introduction to Process ImprovementTeams......Page 176
8
Leadership Roles in Deploying Teams......Page 181
9
Kaizen Teams......Page 197
10
Lean Teams......Page 254
Part Four:
Six Sigma Teams, Methodology and Tools......Page 325
11 Introduction to the DMAIC ProcessImprovement Methodology......Page 327
12
Define Phase......Page 330
13
Measure Phase......Page 359
14
Analyze Phase......Page 387
15
Improve Phase......Page 423
16
Control Phase......Page 450
17
DMAIC Summary......Page 467
18
DMADV......Page 471
Part Five:
Six Sigma Impact Measurement......Page 492
19 Financial and Performance Measurement......Page 494
Part Six:
Supplemental Information......Page 519
20 Innovating Breakthrough Solutions......Page 521
21 Measurement System Analysis in Non-
Manufacturing Environments......Page 543

✦ Subjects

Менеджмент;Управление качеством;